You have visited the VCL Website ('the Website') or contacted VCL ('the Company') and wish to purchase a Vehicle ('the Vehicle') or use the locator service ('Locator') subject to these terms and conditions. VCL (Vehicle Choice Locator) registered office is St Helens Road, Harrogate North Yorkshire HG2 8LB.

1. Locator service & orders
1.1 Your locator enquiry will be treated as follows; retailers/dealers who have direct debit facility set up with any manufacturer VCL can attend source vehicles on your behalf, approved/closed auction including any interactive remarketing channel. Please sign and return in accordance with VCL terms and conditions
1.2 No direct facility set up please contact Info@Vehiclechoicelocator.com for more information
1.3 Prior to any auction, consultation will take place before VCL can represent any dealer/retailer. Vehicle catalogue data will be available to help when emailing or faxing requirements through to VCL.
1.4 Your order of a vehicle from this website is an offer by you. The company will only accept an order from you when you have signed and returned a purchase order in accordance with these terms and conditions (orders only). All orders are subject to the acceptance of the company which is dependant upon the availability of the vehicle being ordered, price changes, and cleared funds of your deposit.
1.5 Locator service, any private enquiries will be treated in the same way as any order (please see 1.6 below) or email sales@Vehiclechoicelocator.com,
1.6 If you wish to purchase the vehicle you should read and sign the purchase order form and return to VCL. By signing and returning the purchase order form you agree to purchase a vehicle of the specification detailed in accordance with these terms and conditions

2.Prices & Locator Service
2.1 The prices quoted on the web include VAT, retainer/commission and delivery fees all plus vat @17.5%
2.2 Locator fees retainer/Commission
1 to 3 vehicles £85 per unit
4 to 6 vehicles £75 per unit
7 plus vehicles £65 per unit
2.3 Travel expenses at 35ppm divided by how many retailers VCL represents. Prior to any auction a consultation will take place to discuss stock requirements, prices and market condition. More than three vehicles purchased no travel expenses will be charged
2.4 VCL reserves the right to change the price either before or after VCL accepts any order. VCL shall notify you of such a change and you have the right to cancel your order if the change is not acceptable, in which case your deposit will be returned in full.
2.5 Prices on the web site are for information purposes only and do not constitute an offer by us capable of an acceptance by you.
2.6 In the event that any of our vehicles are listed at an incorrect price or are no longer available. VCL shall have the right to refuse to accept any order from you or to cancel any order received from you based on the incorrect price, whether or not the order has been accepted.

3.Deposit (private purchasers only)
3.1 A deposit of £500.00 to £1500 will be required by VCL depending on the price of the vehicle you are ordering. If your order is not accepted by VCL this will be refunded immediately.

4.Payment
4.1 Payment shall be made by debit card, credit card, cheques or by bank transfer. Please note a 2% charge for credit cards will apply.
4.2 Payment of the balance due on the vehicle must be made in the manner as agreed with VCL title will only transfer to you when cleared funds have been received.
4.3 Permission must be given if we are to accept final payment from any third party. For example finance/ leasing companies.

5.Delivery/Registration
5.1 VCL shall arrange with you delivery of the vehicle to your home or office. While VCL will arrange delivery, the transport company will undertake the actual delivery itself. On delivery of the vehicle you will be required to sign an inspection sheet confirming that you have inspected the vehicle and that it complies with the specification detailed in the purchase order form and that the vehicle is undamaged. If any of the foregoing is incorrect, you will inform VCL immediately by quoting on the inspection sheet in which case the following will apply:-
Pre-owned vehicle will always be delivered by VCL
If the vehicle is damaged you will have the option to :
a. Reject the vehicle and receive a full refund.
b. Have the vehicle repaired free of charge in which case we will inform you of an alternative date for delivery.
c. Accept the vehicle and arrange your own repairs (at the Company's cost). If this is your preferred option you must obtain three quotations for the repairs and the Company will select its preferred repairer; or you may request the Company to re-order a replacement vehicle.
If the vehicle does not meet the specification detailed in the purchase order form the Company will refund the monies in full or re-order the correct vehicle and arrange an alternative date for delivery.
5.2 Deliveries are restricted to mainland Britain, however a further charge will apply for deliveries to Scotland you will be informed in advance of this amount.
5.3 The vehicles supplied by VCL are either pre-registered or pre owned and you understand and accept that you shall not be recorded as the first owner of the V5/logbook.Please note all vehicle registration papers will be kept for 6 months to secure the discount/fleet terms negotiated by VCL
5.4 The company will make every effort to deliver the vehicle on the delivery date specified in the purchase order. However, delays will occasionally occur and time shall not be the essence of this contract. The company shall not be liable for any damage or loss (including consequential loss) occasioned to you or any third party arising directly or indirectly out of any failure on the company's behalf to meet the estimated delivery time.

6.Cancellation of Orders
6.1 If you cancel your order outside of the clause 6.4 you acknowledge VCL will claim the cost of unrecoverable extras fitted to the vehicle, and any reduction in the value of the vehicle. VCL will be entitled to use the deposit and any prepayment to reduce its reasonable losses.
6.2 You shall only have the right to cancel your order if there is a delay in delivery exceeding 10 weeks from the date specified in the purchase order form. If you wish to cancel your order under the provisions of this clause you must notify the company in writing. If we do not receive such written notification the company shall be entitled to regard this as a waiver of your right of cancellation.
6.3 In the event that the Company can source an alternative purchaser for the vehicle our reasonable administration and storage charges will be limited to a maximum of £1,000.00.
6.4 Under the Distance Selling Regulations 2000 you have a right to cancel your use of our services without charge, therefore the above sub clauses will not apply. This cancellation right ends on the expiry of the 7th day on receiving the goods. You will be required to arrange transport delivery at a cost to yourselves to our depot in Derby and take reasonable care of the vehicle prior to this. When the vehicle is received, you must provide us with all keys, registration documentation, optional extras, equipment accessories and all other documentation and paperwork supplied with the Vehicle. If the car has suffered any damage which was not caused by us, you accept there will be an appropriate reduction in the amount of money to be returned to you or if the car has been made to your specifications or clearly personalised. Please note a further reduction will apply if the vehicle has exceeded 100 miles or move than what is recorded on the handover checklist.

Copyright
7.1 Our website design, layout, look, appearance and source code, software and all of the material used on our website are the copyright of the Company. All rights are reserved to the Company.
7.2 The Company gives you permission to electronically copy and print in hard copy format any portion of this website for the sole purpose of placing an order with us or for using this website as a means to shop on line. Thus anything which you download and print from our website is for your personal use only. Any other use of any of the materials on our website including modification, publication, distribution or republication in any form whatsoever without having obtained the Company's written permission is strictly prohibited

8.Governing Law and Jurisdiction
8.1 These terms shall be governed by and construed in accordance with English law. The parties hereby submit to the jurisdiction of the English Courts.

9.Statutory Rights
9.1 Your statutory rights including any rights you have as a consumer are not affected by anything in these terms and conditions. Third party rights under the Contracts (Rights against Third Parties) Act 1999 are hereby excluded.

10.Waiver
Complaints Handling
VCL is committed to customer service. Should you have any complaint about the VCL service, VCL is committed to resolving complaints in a fair and effective manner.

Please inform VCL by email should you have any complaint about our service. We are committed to acknowledging your complaint within 48 hours of receipt and undertaking all reasonable efforts to resolving it promptly under the circumstances. We will provide you with a time scale for resolving the dispute and keep you regularly updated with respect to our progress.



Please sign and return to
VCL Vehicle Locator Services St Helens Road Harrogate HG2 8LB




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